Our SEP installs uses only AV and Anti-Spyware, we have Network Threat Protection and TruScan Proavtive Threat switched off.Īny help would be much appreciated as this is proving to be a pain to troubleshoot and we are running out of ideas. I have looked through the Symantec knowledge base and found other similar cases where SEP was thought to be the cause, for example: Citrix Workspace app for Windows is an easy-to-install app that provides access to your applications and desktops using Citrix Virtual Apps and Desktops and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) from a remote client device. So far thay can see that winlogon.exe is waiting indefinitely for something, but cannot see what this is. We have a support case open with Citrix who have analysed dumps of the desktop's memory and the winlogon process. This was originally thought to be caused by Citrix as the issue started to occur shortly after upgrading to XenDesktop v4. Microsoft Windows Vista, Windows XP SP2 or SP3 or Windows 2000 SP4. These are Windows XP SP3 virtual desktops hosted on VMware ESX which are within a Citrix Xendesktop VDI. We are using Endpoint Protection v.333. In the download area of the Citrix website, select Citrix Receiver, and Receiver. The desktop is not completely frozen at this point and it is possible to remotely connect to the drive etc, but will not gracefully shut down and needs to be cold power cycled. at UpdateStar More Citrix Receiver 14.0 Citrix - 44.3MB - Freeware - Citrix Receiver is an easy-to-install software client that lets you access your desktops, applications and data easily and securely from any device, including smartphones, tablets, PCs and Macs. Receive version updates, utilities and detailed tech information. I'm experiencing a random issue where approx 5-10 of our 350 XP desktops do not log off correctly each day and sit with the 'Saving you settings' message displayed on the screen. Download Citrix Workspace App, Citrix ADC and all other Citrix workspace and networking products.
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